Since 1995, EEI Professional Services has helped leading corporations acquire critical talent and services. Our customer focus, comprehensive resources and in-depth industry knowledge has made EEI a key partner in talent optimization. We work with our client’s pro-actively to develop custom services that deliver the greatest value to their operation. Our assignment longevity, below industry turnover and high repeat business demonstrate the quality of our work year-in and year-out. Our client’s continue to come back to EEI for more of their Professional Services needs.
Top 5 Brokerage Firm – Vendor Management Office Support
EEI is skilled in working with Vendor Management Offices, (VMO’s). We have been able to provide them with a wide variety of high tech contractors along with one-of-a-kind resources to make staffing easier for our clients. Today, most staffing requirements are sent through automated systems, and EEI has responded with qualified candidates within 24 hours.
As a preferred vendor, EEI works closely with the VMO to pipeline critical resources that are needed on a quick turn-around. We are able to deliver high-end architects knowledgeable in complex, industry-specific functions and provide the top-notch customer support they need.
Global Investment Bank – Trading Floor Support
EEI staff provided Tier 1 Unix and desktop support to several dynamic business areas for this major international financial institution – back-office derivatives (250 users), foreign exchange and the emerging markets trading floor.
EEI’s onsite teams delivered outstanding customer care to a demanding user community in a complex environment. We managed customer expectations while improving system availability. Our full time employees are committed to addressing issues with objectivity and a sense of urgency.
Insurance Company – Infrastructure Support (Managed Service)
For the past three years, a major international insurance services customer has contracted an EEI team to provide comprehensive infrastructure support. Our professionals provide Level 2/Level 3 production support, monitor hardware and software, administer provisioning and troubleshoot services for the entire enterprise.
EEI’s team is onsite at the customer, and continues to provide outstanding customer support and care. We manage the customer through service changes, hardware and software upgrades and new network releases. EEI does this with full time employees who are loyal to both EEI and our customer.
Life Sciences Company – Installation Support Services
A major pharmaceutical services firm employs EEI to identify and provide qualified professional system installers across the country for every market they do business in. They require professionals who understand their custom application software and hardware for installs nationwide, from New York to Florida, from South Carolina to Nevada.
EEI works with the client to establish fair market rates for different parts of the country and ensure that no matter what the rate is, the quality of the work is consistent across the country.
International Financial Institution – Business Intelligence
EEI’s professional services is leading the effort in the design and construction of an enterprise data warehouse for the Investment Management business. After initially developing the requirements and delivering a proof-of-concept, EEI was engaged to architect and construct the solution.
EEI’s superior data modeling, design schemas and system engineering enabled a robust yet high-performing system. EEI continues to be consulted for subsequent phases of the solution lifecycle.
International Banking – Software Deployment
EEI’s provided a comprehensive team to support the deployment of proprietary applications to our client’s customers throughout North and South America. Our services included the troubleshooting issues of access, compatibility, connectivity, etc. with independent institutions utilizing diverse technical platforms.
Additionally, EEI technical writing specialists created all user documentation for this distributed software and EEI’s program office helped our client develop associated service level agreements.
